New Teacher Orientation Must-Haves at International Schools: Learning how to get reimbursed and meeting the business office staff

In this blog series we will talk about the ins and outs of an excellent new teacher orientation programme at an international school.  A new teacher orientation programme can really play a very important part to the start at your new school, in your new host country.  What are all the must-haves then?  Check out our blog series here to read all about the ones that we have discussed so far.

Must-have #13: Learning how to get reimbursed and meeting the business office staff

dsc2574 It takes so much money to move yourself from one place to another.  Now add in the fact that you are shipping boxes and whatnot half way across the world, and the cost just gets higher and higher. Many times, international school teachers need to pay for these shipping costs upfront.  Hopefully you are getting an relocation allowance (not all international school offer this though) as there are also many other things that you will need to pay for upfront (e.g. the flight, extra baggage, visa costs, etc.).  It is a tough time financially, that’s for sure.

When you finally get to your new school in your new country, you almost want to make a beeline to the business office to immediately get some of your money back!  It is not that easy though at a number of international schools. Helping new teachers get reimbursed should be as easy as pie, but at For-profit schools (for example), it can take a loooong time and much paperwork to get your money back.

There are two ways to get reimbursed at an international school: the easy way and the hard way.

The easy way of course is the preferred way.  You go in, hand in a receipt/reimbursement form, and then you either get paid right there in the local currency (e.g. cash) or they make a bank transfer that is made to your local bank account and you either receive that money that same day or the next day.   You might say that the goal of all international schools should be to make sure that getting money back to its teachers is as easy and as quick as possible.

To also make things easy, the dream would be that somebody would take you to the business office and introduce you to all the 75913596_8c93673710_zimportant people in the business office, all within the first week at work. Word of advice: go in with a huge smile on your face and your hand extended out to shake everyone’s hand, also remember to say many thank yous and make some friendly conversation to get to know the staff more personally.  Because every month or so, of your first (and second, third, etc.) year, you will be walking into that business office wanting some money or some assistance with a number of financial issues, and you will need to have a good relationship with these guys. So make sure that somebody is there during your orientation to get you started on the right foot with the business staff.

The hard way to get reimbursed is every international school teacher’s worst nightmare.  You don’t want to be worrying about getting money back from your new international school (or even worrying about getting your salary paid on time!).  It is stressful that’s for sure.  Also, it can distract you from doing your job at times. In some countries though, it is not the school’s fault that makes getting reimbursed a difficult task.  The country itself can have certain laws and regulations that make the reimbursement process a difficult one for expats. It can be very confusing to some new teachers, so how nice if there is straight-away somebody that will “show you the ropes” during new teacher orientation.

The business staff play a huge part in the wellbeing and staff morale of an international school. Knowing the business staffs’ names and getting introduced to them as soon as you start working there can really have a positive effect to your experience starting at your new school. Also, make sure to take a few notes during your orientation week/days about how to get reimbursed for things the correct way at your school.

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Luckily on International School Community we have a new comment topic that specifically addresses this issue of getting reimbursed.  It is called: What is the process of getting reimbursed for things?

We have 2 comments so far in this topic on our website since it is so new:

American International School of Lusaka –
“Pretty basic. Show receipts, get paid. Flights can be a bit of a hassle in terms of dealing with the business office and its interpretation of “cheapest, most direct.”

Western International School of Shanghai –
“All receipts must be kept and submitted with a filled out form to the director who then signs and returns them to the finance office. From the day of leaving the forms at the director’s office it might take 4-6 weeks to see any money back.”

If you currently work at an international school or have worked at one in the recent past, share the information and details about getting things reimbursed. You can find easy access to all international schools on our Schools List page.

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So, does your international school have an easy, confusing, or difficult way of getting reimbursed for things?  Please share your experiences!

New Photo Contest – Top 3 photos win free membership to our website and a free book!

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Photo contest topic:
How your school welcomes new students and celebrates the cultural diversity of its student population.

The PRIZES:
1st prize: 2 YEARS FREE of premium membership
2nd prize: 1 YEAR FREE of premium membership
3rd prize: 6 MONTHS FREE of premium membership

(Those submissions that are not in the top three will receive 1 free week for just participating.)

PLUS the top three winners will also receive a signed copy of the book”B at Home: Emma Moves Again” (a fictional “memoir” about the experiences of a ten-year-old girl and her teddy bear who have to move yet again) written by International School Community member Valérie Besanceney. * Check out her latest article on our blog – “Top 10 ways to help new students transition at your international school.”

Submit your photo today!

(Deadline to submit your photo: 7 September, 2014. Maximum one photo per contestant.)

 

Top 10 ways to help new students transition at your international school

IMAG0612This time of year means Back-To-School for most kids, but for internationally mobile children it often means Start-A-New-School. A transition to a new school, country, language, and culture can be overwhelming, and children need time to adjust. Teachers and administrators can contribute to a smooth transition in many meaningful ways. The ten points outlined below can make a significant difference in the emotional and academic well-being of a child who is already dealing with all the challenges of a move. Although these points are meant for primary age children, they can be adjusted as you see fit for older children.

1. Show them where the bathroom is and give them a tour.

Show them where the bathroom is within the first ten minutes of meeting them. For obvious reasons, I cannot stress how important this. When we do forget, this can be a huge source of stress for a child the first day of school! On the first day, classmates can give the new students a tour or the school. If you teach the early primary years, some older students could do this. Feeling lost emotionally on your first day at school is one thing, but to be lost literally adds a whole lot of unnecessary anxiety.

2. Find a way for them to express themselves if there is a language barrier.

If the new student does not speak English or any other language that you speak, try to find another teacher or student who does. If a student is able to type, you can use Google translate or something similar, but finding a way to communicate with them is key. Also, make sure they immediately receive EAL/ESL. When new students have no previous knowledge of English whatsoever, receiving additional English support from the start provides them with the necessary foundation to begin communicating with those around them.

3. Get to know your new students.

IMG_1204Make sure to ask questions about their family, previous home(s), school(s), and how they are experiencing their move. Sometimes the days are over before we know it, so a good alternative to conversing with new students is to give them a small journal they can take home. Every day you can jot down a few questions which they can respond to, in writing or using illustrations, at home. Not only will their responses give you insight to each new student as a person, it will also provide you with some immediate feedback on (some of) their academic strengths/weaknesses. It might also indicate if the move is causing stress. Acknowledge their emotions in a supportive way, but also make sure to communicate any concerns through the appropriate support channels within your school.

4. Learn about their academic background.

Should they need learning and/or EAL/ESL support, inform all necessary parties promptly. If nothing is mentioned on their transcript, it never hurts to check with the administration and the parents in the first week of school. Parents with children with special needs may have very useful ideas and tools for modifications that worked well in a previous school. A transition can be challenging for any student, but when a student falls between the cracks academically, it will be even more difficult.

5. Make sure the other kids get to know the new students.

A new school year usually means a round of get-to-know-you games. In a bigger school, classes might get mixed around and even though the students already know of each other, many of them do not necessarily know all of their classmates. Finding out they’re not the only one who doesn’t know their classmates can be a relief for a new student. Nevertheless, don’t underestimate how much more a new student needs to adjust in those first days. If a new student is willing to share, encourage them to do a Show & Tell/ or PowerPoint presentation with pictures or other items that help explain where they are from, what their background is, and what their interests are. This will not only give them an opportunity to connect with their classmates, but it could also contribute to the global awareness of all the students, foster open-mindedness, and mutual appreciation.Screen Shot 2014-08-16 at 9.17.40 AM

6. Give the other students a chance to help them.

In turn, have the other students make a list of things a new student should know about the school/area/after-school activities. Also, put a buddy system in place. Assign a couple of classmates to each new student and ask them to involve them during playtime at recess, sit with them during lunch, and walk with them to any other classes. Try to gauge if the students you paired up connect in any way. If not, match them with some others the next day. This will also give the new student the opportunity to get to know other classmates a little faster.

7. Explain school rules, procedures, routines, and expectations.

Most of the time, these will be reviewed with the whole class at the beginning of the school year. However, some rules, procedures, routines, and expectations that may seem clear to your school culture might not be so obvious to a new student. This could cause some serious misunderstandings, so make sure to be patient with them the first couple of weeks. Also, go over emergency and lock-down procedures early on in the year. Given the change and/or lack of many daily routines during a transition, new students will most likely be grateful for a classroom routines. However, they need to be given clear explanations of what is expected of them and possibly additional time to get used to them.

8. Put up a wall of fame.

Create a wall of pictures in your classroom of other people they will be seeing often. For example, the principal, vice-principal, their PE/art/music/drama teachers, the school librarian, the school nurse, and any other support staff they might interact with. So many faces, so many names! A visual reminder without having to ask can be helpful for everyone, even returning students.

9. Connect with the parents.

Most likely, the parents are super busy trying to settle in. Should you not see them during the first orientation days or a parent information meeting at the beginning of the year, a friendly line from their child’s teacher usually is very much appreciated. Also, an ‘Open House’ at the beginning of the year gives new parents an opportunity to meet the other parents and often triggers many first play-dates. Should they express any concern about their transition, makeB at Home 3D them aware of any in-school counseling available.

10. Give new students a story to identify with.

It is absolutely wonderful to see a growing list of resources about third culture kids (TCKs) available for parents and educators (please click here for a list). With B at Home: Emma Moves Again, I hope to give younger TCKs (in particular 8-11 age group) a story they can identify with while they experience their own move and search for ‘home’ and ‘belonging’. Also, I would like to encourage them to enjoy a passage in life that can be such a rewarding and enriching journey. By giving your students a story they can identify with and relate to, you can make it easier for them to express themselves about their own experience.

Untitled1This article was written by International School Community member Valérie Besanceney. Over the past nine years, Valérie has been a primary school teacher at five different international schools on four different continents. Valérie is also the author of the recently published children’s book B at Home: Emma Moves Again(available on Amazon). It is a fictional “memoir” about the experiences of a ten-year-old girl and her teddy bear who have to move yet again. During the different stages of another relocation, Emma’s search for home takes root. As the chapters alternate between Emma’s and her bear’s point of view, Emma is emotionally torn whereas B serves as the wiser and more experienced voice of reason. For more information on her book and the topic of Third Culture Kids, please visit her website: www.valeriebesanceney.com.

* Take a look at the International School Community Photo Contest related to this article. The top three photos will receive a free signed copy of her book!