Last week I had to go and ask for a re-entry permit at a local immigration office. It is an integral part of life for most of expats to pay a visit to this place every now and then. The immigration office is usually the only governmental institution that we can turn to when we need a document or a service.
I had an appointment for the document that I needed to get, and I arrived on time for this appointment with all my application documents filled out correctly. And, of course, my non-expired passport with many blank pages for my re-entry permit.
The office looked nice and bright, and the wait was surprisingly not long at all. That made me feel like the government is taking care of me almost as good as of all the citizens of my host country. As soon as they called my number, I handed over the paperwork to the agent only to be told (to my great shock and disappointment) that I was in the wrong place!
As I was taking the metro across town to get to the other foreigners’ centre, I felt upset about wasting my time; especially because I was clearly following all the rules I found on the ministry’s website.
Finally, I arrived to the other immigration centre where I could get what I needed. This building looked nothing like the first one. It was in a dark alley, looking old and unpleasant. The air in it was stuffy and there were tons of people from all over the world and from all walks of life, including kids and babies that were watching cartoons in one corner (and other being rather loud!) of this big waiting room. Not a place you’d want to visit after a long day at work!
People seemed confused about what they should do, although the guards were trying to guide them through the ticketing and waiting system. The overall experience looked like pure agony not only for the clients, but for the employees of this place as well. I was thinking about what the clerks really thought of us (the immigrants in ‘their’ country). Did they take this job to help and support us or does this experience make them more anti-immigrant?
After 45 minutes of wait, I finally got what I needed and walked out of this room. It was already dark outside, but I decided to walk home. I needed some fresh air after that stuffy, crowded place, not to mention the stress of all of this nonsense. I couldn’t help but wonder why does the government need to treat non-citizens so differently? Such is the case in probably many of our home countries as well.
Expats are just as hard-working, tax-paying and law-abiding members of society just like the actual citizens, so don’t they deserve the level of service that is just as high as everyone else? I can’t find a proper reason why would the governments constantly try to remind us that we are not equal to their citizens. Maybe it is just an issue of lack-of-funding, constantly changing immigration laws, or maybe the current politicians don’t care about us because we don’t have the right to vote.
What are your experiences that you must endure being an expat in your host country? Share your story by submitting an article for this blog series by contacting us here.continue reading