
In this blog series, we will talk about the ins and outs of an excellent new teacher orientation programme at an international school. A new teacher orientation programme can really play a very important part in the start of your new school, in your new host country. What are all the must-haves then? Check out our blog series here to read all about the ones that we have discussed so far.
Must-have #9: Resource person with a contact number and email address
There is so much going on for international school teachers in their first days, weeks, and even months after starting at their new school. There is just as much going on for you before you arrive at your new host country. Being that there is so much to think about, one of the most important things that international schools can do for their new hires is set up so that they have a resource person. New teachers actually need to have a contact person from the moment they get offered their contract (e.g., when they are still in their home country or their current placement). There are so many things going on in the new teacher’s mind, and that person needs somebody to talk to and ask questions to as the time gets closer and closer for his/her big move.
I remember getting the chance to talk over the phone (now it would be done via Skype, I’m sure) with a contact person a few months before I moved. The contact person was another teacher at the school who had worked there for a year already. In turn, it was fresh in her mind all the things that a new teacher would want to know about. I had my list of ‘new teacher’ questions ready to ask her. She was very real and forthcoming with her answers, and it made me that much more comfortable, at the time, in my preparation for the big move, which was in 2-3 months. Sure, I got some information and answers from the director who hired me, but it is many times much better to get a different perspective on things. Also, there are some questions that you just might not ask a director (potentially your immediate supervisor). Once I got to the school, that initial ‘resource’ person then coordinated some new teacher orientation activities for the rest of the new teachers. But then, that was it. Also, I found out later that this contact person wasn’t actually getting paid any extra to do this; contacting and helping out the new teachers. A year later, they changed that and made sure to give an appropriate stipend for the teacher/s that take on this role.
Other international schools have this initial contact person, but then that teacher turns into an official mentor. The mentor’s role is definitely to be the contact person for this new teacher. Some mentorship programmes at international schools are quite helpful; others not so much. Sometimes there isn’t a good match between the mentor and the new teacher. That new teacher just might find a better, more compatible mentor in one of the teachers in their immediate team at the school. It is nice, though, to have another contact person, an official one, if the other teacher isn’t available. Basically, anyone can be a mentor at a new school. Just because someone is your official mentor doesn’t mean that another teacher couldn’t turn into that role for you if you don’t think the first one is the best fit for you.
Not all international schools are that organized, though, with regard to assigning contact people to new staff. It could be that the school doesn’t even have a mentor programme. But the problems could also be related to an existing, ineffective mentor programme. For example, there is nothing worse than when you email your ‘resource,’ and then that contact person never gets back to you. Maybe the person is just ignoring their ‘resource’ job, or maybe the school just gave you the wrong email address (for example, some teachers might not use their work email address very often or at all during the summer holiday). Either way, when you don’t have communication with your new school during these pre-move months, then you can easily start to get a bit anxious and nervous about whether you are preparing the best way you can. Some new teachers might even get “cold feet” and call the whole thing off; it can happen! The main point is, though: to keep the new teacher as comfortable and as informed as possible!
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So, does your international school assign a resource person with a contact number and email address to their newly hired teachers? Please share your experiences!










Traveling Around: Serbia (The life of an international school teacher is good!)
Traveling Around: Serbia

Can you relate?
• Finding out that the local phrase for a cold, snowy March is called a grandma March.
• Eating a local dish again that you had 6 years ago, but in a different country, and being VERY pleased!
• Being accosted at all the local green markets with the vendors talking to you in their local language and you just smiling as you walk by…not knowing exactly how to look or respond to them.
• Searching and successfully finding some original, reasonably-priced artwork to purchase.
• Trying out many items from a relatively new brand of food products to the country.
• Learning many new words in the local language and finding a favorite one (Kikiriki = Peanuts).
• Wandering around the city and finding many couples making out in public everywhere (not such a common sight in other countries!).
• Reading about a cultural norm of the country beforehand and then, after talking to many locals, finding out that it is not necessarily their “norm”.
• Seeing huge buildings and structures and being in awe of the time, energy and money it must have taken to create them.
• Hearing from a person before meeting with them that it is culturally acceptable to be up to 15 minutes late!
• Listening to different perspectives about the history of this region of the world; most Serbians would like to go back to being one big country again (Yugoslavia).
• Choosing a person at a market to finally buy some produce with, but still thinking the person was upset with you while you were at their table, and then ending up getting a free loaf of bread as a thank you gift because you purchased a lot of items from them.
• Walking with a local and learning that another country (Azerbaijan) purchased the whole exercise/walking path that was along the river for the city of Novi Sad.
• Noticing the charm of smaller cities/towns in a country and possibly enjoying them even more than the bigger cities. (Note to self: get out of the big cities more when traveling!).
• Checking out the local graffiti artists’ work on the many walls and buildings in the city.
• Fumbling at the many check-out counters, not being able to figure out using the local currency fast enough before the cashier takes over and just grabs the correct amount from your hands.
• Arriving at the local airport at a very early hour in the morning and feeling very glad that you had pre-arranged for a driver to pick you up and bring you straight to your hotel.
Currently we have 4 international schools listed in Serbia on International School Community. Here are a few that have had comments and information submitted on their profile pages:
• Britannica I.S. (Belgrade) (11 Comments)
• British International School (Serbia) (10 Comments)
• Chartwell International School (3 Comments)
• International School of Belgrade (26 Comments)
If you are on a trip right now, away from your host country, write to us at admin@internationalschoolcommunity.com with your “Can you relate?” traveling experiences. Tell us where you are traveling in the world, what you are seeing and how you are coping with any culture shock. Once your Traveling Around experience is posted on our blog, International School Community will give 6 free months of premium membership!